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Find answers to frequently asked questions about our products, services, and policies.

If the owner of the abandoned, damaged, or disrupted vehicle does not wish to reclaim the vehicle during or after the impoundment period (90 days), the following procedures are taken:

  • The relevant entity, such as the secretariat or municipality, sends a notification to the General Department of Traffic inquiring about the possibility of removing the vehicle's ownership from the traffic systems, ensuring that there are no outstanding security claims against it.

  • The owner returns the vehicle's registration plates and submits a letter to the General Department of Traffic requesting the relinquishment of ownership.

  • The vehicle owner signs a written declaration stating the relinquishment of their vehicle, and this information is communicated to the General Department of Traffic through the relevant entity.

  • The vehicle owner settles any outstanding fines associated with the vehicle.

If (90) days have passed since the impoundment of the vehicle, and the owner has not responded to any notifications and has not contacted the relevant entity regarding the violation during that period from the date of the violation, the municipality has the right to take the necessary legal procedures to recover the towing costs.

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