ع
Explore the portal and search the entire content...
Contrast Control

Color Contrast
Disabled Enabled
Font Size Control

Font Size

A

A

A
Voice Commands Control

Voice Commands
Disabled Enabled

- Service Level Agreement

Last update 1446/03/10 on 2024/09/13

Font size
- أ
- أ
- أ
Share link

Service Level Agreement

MOMRAH demonstrates its commitment to achieving customer satisfaction by offering its external portal services and e-services at all times. This page provides a list of external portal services and e-services that have met the standards, along with the maximum time for provision of the service, recognising that this time does not include completing the missing information in case the customer does not provide all required information, nor does it include the time needed for processing transactions by a third party, such as other government entities, if the transactions so require. This list will be successively updated to include all e-services.

Help & Support

Help is available through the portal; you can communicate with us through the email (w.media@momrah.gov.sa) if you need support with the portal and file your complaints and inquiries by clicking on this link.

Privacy and Confidentiality of Information

The management of MOMRAH portal is committed to protecting the privacy of all portal users and visitors in order to deliver the highest possible quality of service to all beneficiaries, as outlined in its privacy policy.

Communication and engagement Mechanisms

The management of the portal is committed to responding to inquiries submitted via Contact Us.

E-Service Standards

Readiness rate: 99.95%
Annual downtime: 60 minutes
Monthly downtime: 5 minutes

Levels of E-Services

Interactive E-Services

Service No.	Service Name	Expected Time
1	New Contractor Classification Certificate Issuance	5 Days
2	Classification Certificate Renewal	5 Days
3	Contractor Classification Data Inquiry	10 Minutes
4	Classification Certificate Extension	4 Days
5	Legal Change to Contractor Classification	10 Minutes
6	Downgrading, Upgrading and Deletion of Contractor Classification	2 Days
7	Establishment Qualification for Managing, Operating, and Maintaining Gas Stations	5 Days
8	Renewal of Establishment Qualification for Managing, Operating, and Maintaining Gas Stations	4 Days
9	Qualification of Engineering Offices for Project Management	5 Days
10	New Consulting Office Qualification	5 Days
11	Addition of Subspecialty for Consulting Office	2 Days
12	Consulting Office Qualification Renewal	4 Days

Abandoned vehicles are divided into two categories: Visually Distorting Abandoned Vehicles: These fall within the competence of the Ministry of Municipal Rural Affairs and Housing. The defining characteristic is that they cause visual distortion.Abandoned Vehicles Causing Security Concerns or Traffic Obstacles: These fall within the competence of the Ministry of Interior. According to local terminology, vehicles that are abandoned in streets, public squares, or public parking lots and are visually distorted are within the competence of the Ministry of Municipal Rural Affairs and Housing. However, vehicles that are abandoned, still usable, and pose a security concern or traffic obstacle are not within the competence of the Ministry of Interior.

1/Replacement of land grant prior to the instrument's issuance 23/Purchase of organizational/grant surpluses 2/Replacement of land grant unfit for construction 24/Sorting Agricultural Land 3/Exception for Building and Land Use Regulations 25/Transfer Grant 5/Report on Land Site 26/Remove infringements on private property 6/Technical opinion on dual ownership 27/Elimination of encroachments on unearmarked Government lands 7/Technical Opinion of Land Property Overlap for Approved Schemes 28/Estimate of damage caused by the Secretariat/Municipality's work 8/Technical opinion to issue an argument 29/Video Maps Release 9/The technical opinion of the validity of the instruments' data is not an invocation 30/Issue maps and spatial information 10/Express an opinion on real estate newspapers 31/Release panoramas 11/Issuance of land document for loss of allowance (survey report) 32/Issuance of aerial images 12/Renovation of old grant land document (survey report) 33/Real Estate Units Maps and Real Estate Areas 13/Retail residential or commercial land 34/ Issuance of cadastral reports for raw lands for an area of 10,000 m 2 14/Fragmentation of agricultural land 35/ Issuance of cadastral reports for mud popular buildings (inclined to collapse) 15/Segmentation of non-residential land 36/ areal lift 16/Site ownership update 37/ Issuance of the cadastral report in conjunction with the lands with the initial plans 17/Allocation of industrial land to a government entity 38/ Statement of geodesic points 18/ Allocating land to a government agency 39/ Providing real-time corrections data for cadastral surveys 19/ land settlement 40/ Expressing a technical opinion on the overlapping of private and government properties 20/ Modifying the use of agricultural land to another use 41/ Estimation of real estate in the municipal sector 21/ Land Use Amendment 22/Implementation of the High Orders on Grants

- Log in to Sakani platform or application.- Select of a real estate product.- Determine the financier.- Enter the financing information.- Accept the initial offer.- Send the application to financier.

The responsible entity for marking abandoned or damaged vehicles is the secretariats or municipalities. The process is carried out by inspectors from these secretariats or municipalities during field visits.The relevant secretariat or municipality notifies the General Traffic Department and the General Investigations Department electronically with the data of the abandoned and damaged vehicle, or disrupted machinery before placing the warning sticker. This is done to verify that there are no security restrictions on the vehicle or that it is not owned by diplomatic missions. If there are any security restrictions, the security authority is informed to proceed accordingly.If there are no security restrictions on the vehicle, the marking process is carried out by the secretariat or municipality by placing a warning sticker on the abandoned and damaged vehicle, or disrupted machinery.

After the expiration of the correction period (14 days) for the damaged vehicle or disrupted machinery, and after ensuring that there are no security restrictions on it or that the vehicle does not belong to diplomatic missions, the vehicle is photographed from all angles. An inspection report is filled out and the vehicle is lifted by the competent authority in the secretariat or municipality (municipal inspector and towing contractor). The photos and the report are uploaded to the digital system, and copies are provided to the relevant parties.After completing all the above legal procedures, the competent authority in the secretariat or municipality (municipal inspector and towing contractor) proceeds to lift the damaged vehicle from its location using a towing truck (Satha) to the impoundment site.

Through the personal file, one can start the procedures for canceling the reservation, specifying the reason for the cancellation and saving to confirm the cancellation. Furthermore, the reservation cannot be canceled if an active financing contract is available.

You can apply for the subsidy after having the eligibility through registering with Real Estate Advisor, selecting the product and viewing the available package.

No, there is no monthly installment as the subsidy amount of the housing subsidy packages is non-refundable.

The design can be viewed and purchased through the Sakani platform or through the comprehensive Sakani Center.

This is not allowed, as one can benefit from either the Ministry of Municipal Rural Affairs and Housing or the Real Estate Development Fund.

Yes, if the financier agrees but the proportion of support you receive is calculated on the maximum profit of SAR 500 thousand.

The competent authority in the secretariat or municipality notifies the vehicle owner, the General Department of Traffic, and the General Directorate of Investigation and Criminal Research through electronic means that the vehicle has been towed to the impoundment site. The notification includes information about the impoundment site and the subsequent procedures in case of non-compliance.

No, the country does not bear the land purchase tax.

Abandoned vehicles causing visual distortion located near residential units are not marked unless there is a complaint from the residents. In such cases, the procedures for marking abandoned vehicles are applied.

Currently there are 5 available packages of housing subsidy: Advanced Subsidy Package, House Renovation Package, Self-Build Subsidy Package, Furniture Subsidy Package and Rent Subsidy Package.

Call Center: municipal communications 940 Balady 199040 WhatsApp (0548368888 - 0126149779)

Registration is done electronically through Sakani application or platform, through the immediate entitlement through the following link https://sakani.sa/auth . If the status of eligibility (due) appears, the applicant can benefit from one of Sakani products directly.

1/Voter enrollment in the electoral calendar 2/Filter Registration 3/Election of a member of my country's Council

1/Laboratory inspection of food and water samples 2/Training food and water laboratory technicians 3/Preparation of technical reports on cracked buildings

The responsible entity is the municipality, and the application should be submitted before the specified impoundment period ends, along with the vehicle's or disrupted machinery's identity and ownership.

The lifting contractor is responsible for any damages that occur to the vehicle during its stay at their specific impoundment facility.

If (90) days have passed since the impoundment of the vehicle, and the owner has not responded to any notifications and has not contacted the relevant entity regarding the violation during that period from the date of the violation, the municipality has the right to take the necessary legal procedures to recover the towing costs.

The vehicle owner is entitled to reclaim their abandoned, damaged, or disrupted vehicle after the expiration of the designated impoundment period, provided that the vehicle is still in impoundment and after paying the fine amount, towing fees, and impoundment costs.

Waiver of entitlement is only between spouses.

It means that the eligible beneficiary chooses a ready-made villa from the Ministry and this villa is reserved through Sakani platform, after registering with the Advisor and appearance of the recommendations, and then the unit is purchased by the financier with support provided by the Ministry according to the mechanism appropriate to the beneficiary.

By accessing the media center in the main list of the site, then the mailing list, you register your email and your data to get the latest ministry news.

True, reservations can be made through the developer's sales center, and it is possible to communicate with the Ministry's communication channels to find out the location of the sales center for each project.

With aim to diversify the options of housing subsidy for the beneficiaries, housing subsidy packages, which are considered an optional solution, are launched. Such packages allow the beneficiaries to obtain non-refundable immediate subsidy up to SAR 100,000 or 150,000 according to the approved subsidy matrix. Such subsidy is provided in participation with Real Estate Development Fund and financiers.

No, he can't.

Land plans can be viewed via Sakani application or platform.

It is a form directed to the financing entity from the Ministry of Municipal and Rural Affairs and Housing to confirm the beneficiary's request to finance the housing unit.

1/Giving a technical opinion on local planning issues 8/Determining the phases of the sites' urban range 2/ Adoption of a large “white” raw land plan 9/Edit approved scheme 3/Giving a technical opinion on urban planning issues 10/Agricultural Land Development 4/ Giving a technical opinion on the request to establish electrical stations 11/Integration of land located in more than one scheme 5/ Giving technical opinion on issues related to the building code 12/Follow up lighting works for private schemes 6/ Giving technical opinion on renewable energy projects 13/Provide municipal sector statistics 7/ Giving a technical opinion for the consultations related to the Saudi Building Code 14/Dissolution and annexation of the village

We continue to provide housing solutions that contribute to improving the lifestyle, and you can choose one of the available housing solutions "purchase from the market - self-construction - residential lands - housing units under construction - ready housing units from the ministry." You can view the housing solutions through Sakani website and application

The registration process must be completed on “Sakani” platform. If it is found that the application pertains to a case listed in the Ministry of Labor and Social Development lists and is eligible, the application will be automatically transferred to development housing according to the most urgent need.

By clicking on a search at the designated location at the top of the site, it will open a new tab containing an advanced search, by selecting the classification of qualified engineering offices, it will search and display the results related to the search word.

The residential land product is one of the subsidy types and the provided subsidy varies according to the followed mechanism. To know all the subsidy details, please contact one of the official channels of Sakani program.

• Suitable size that is clear and readable. • Placement of the municipality's logo and the name of the General Cleaning Department. • Recording the date of sticker placement. • Including a statement for abandoned vehicles: "This abandoned vehicle is considered a violation, and if not corrected, it will be removed from the site after 20 days from this date." • Including a statement for damaged vehicles and disrupted machinery: "This damaged vehicle/ disrupted machinery is considered a violation, and if not corrected, it will be removed from the site after 14 days from this date." • Using high-quality adhesive paper. • Placing two stickers on both sides of the vehicle in a prominent position.

The service is a reliable and approved real estate market platform for displaying and buying new and used residential products (villas, apartments, floors and lands) from different regions of the Kingdom.

There is no specific age, and the age of the housing unit is determined by agreement between the beneficiary and the financing entity.

5% is the value of the real estate transaction tax.

Abandoned vehicles causing visual distortion fall within the responsibility of the Ministry of Municipal Rural Affairs and housing. Abandoned vehicles causing security concerns or posing a security risk fall within the responsibility of the Ministry of Interior

1/Street Development 18/Add parking on street 2/Deduction of land designated as a garden for building of a mosque 19/Add/Cancel (junction, wrap hole, passage, light signal) 3/Issue a technical report 20/Street Lighting 4/Add a name to the Road and Street Names Lexicon 21/Develop or Expand Street 5/Approval of the creation of an electricity room 22/ Develop a New Garden 6/ Approval of hydrological studies 23/ (renovation and restoration of municipal facilities) markets, cemeteries, public courses 7/ Approval of traffic impact studies for schemes and projects 24/Determination of street levels 8/Approval of requests for the construction of communication towers in public parks 25/Modify the use of a site or facility to the use of a mosque 9/ Approval of power room transmission 26/Change the name of the street 10/Report on disaster-related data 27/Organizing the mosque area within the approved public facilities 11/Set up a sidewalk 28/Festival Site Configuration Service/Event 12/Water catchment clearance (aquatic cluster study) 29/Integrating Streets 13/High rock removal 30/ Asphalting streets 14/Issuance of permanent linkage licenses with drainage network 31/Maintenance of road facilities 15/Issuance of temporary linkage licenses with flood drainage network 32/Addressing the request for the organization of a government facility 16/Add or remove the bump, design positions, put indicative panels 33/Transfer of electrical transformer from house to adjacent garden land 17/Add facility to the mosque

Yes, via Sakani application or platform.

Issuance of subsidized real estate finance contracts for up to 25 years on an optional basis to beneficiaries on the understanding that the benefit is due for a maximum period of 20 years. If the beneficiary wishes to increase the period, the beneficiary shall bear the profits of the additional period (up to a maximum of 20 years to 25 years).

It is a service that enables users of Sakani platform to apply for electronic financing of real estate products without the need to visit the financier. The service can be obtained after reserving the product by clicking the Services icon on the Sakani platform.

Yes, the applicant has the right to modify his desire during the electronic application period only, and they are not allowed to change it after completing the signing of housing subsidy contracts with the financier.

- Beneficiaries Care Center: 199090, working hours: from 8 am to 8 pm (Sunday - Thursday) - Social media "Twitter": @saudihousingcc Working hours: 24 hours / 7 days -Business WhatsApp: 0554199090 Working hours: 8-4 from Sunday to Thursday. -Branches: Working hours: 8-2:30, from Sunday to Thursday.

1/ Poll on draft decisions of his municipalities 7/Grievances for Fines and Infractions 2/ Receiving suggestions about public park services 8/Grievances for Competition and Contracts 3/ Receiving suggestions 9/Complaint related to services provided 4/ The service of receiving notifications regarding the work of the secretariats 10/Booking an Online Appointment 5/Fight stray dogs, snakes, and rodents 11/Commissioner's services 6/Pest and insect control 12/Account Manager Services

All communications related to municipal work

The center is available for (24 hours).

No, the country does not bear the tax on self-build.

The housing support application procedures are stopped, and the applicant may re-activate the application procedures after the conditions are met again.

The country bears the real estate transaction tax (RETT) on the purchase of the first house for the citizen only, up to a value of 50,000 riyals.

1/ Adding new activities related to commercial licenses 30/ Issuance of a health certificate 2/ Report the location of a business 31/ Issuance of a health certificate (replacement for lost or damaged ones) 3/ Issuance of a commercial license 33 / Cancellation of the health certificate 4/ Modify commercial license data 34/ Issuance of a veterinary health certificate for leather and other animal products 5/ Transfer of ownership of a commercial license 35/ Permit to provide tobacco products 6/ Renew a commercial license 36/ Revocation of permit to provide tobacco products 7/ Cancellation of a commercial license 37/ Permit for commercial activities 24 hours 8/ Issuance of a berth occupancy license 38/ Events Permit Service 9/ Cancellation of a berth occupancy license 39/ Parking Permits Service 10/ Issuing a license for telecom towers 11/ Issuing a card for the profession of Dalal 12/ Issuance of a card for a dalal profession (replacement for lost or damaged) 13/ Renewal of a card for the profession of Dalal 14/ Cancellation of a card for the profession of Dalal 15/ Issuance of the immediate license for warehouses 16/ Issuance of a new building permit 17/ Issuing a building permit (replacement for lost or damaged ones) 18/ Renewal of a building permit 19/ Transfer of ownership of a building permit 20/ Inspection visit to construction stages 21/ Issuance of a building restoration permit 22/ Issuance of a fencing license 23/ Issuing a drilling license for major projects 24/ Issuance of a building demolition permit 25/ Amending a building permit (adding and modifying components) 26/ Testimony about a construction site 27/ site suitability report 28/ print construction license 29/ Issuance of a building completion certificate

There is no specific period for benefit, if the conditions mentioned in the regulation and this regulation are met from the date of submitting the housing support application until it is allocated.

The relevant secretariat or municipality notifies the owner or authorized person of the abandoned, damaged, or disrupted vehicle through a text message sent to the registered mobile number of the vehicle owner or authorized person on "Absher" platform via the technical link during the marking process. The notification emphasizes the need to promptly address the situation and remove the vehicle from its location after the specified period, while taking the relevant legal actions.

The applicant must be a Saudi national at the time of applying for the housing subsidy and until the housing subsidy is allocated to him. The family is considered Saudi for the purposes of Law and these regulations if the applicant is a Saudi national.

By clicking on the icon at the top of the page

• After the expiration of the correction period (20 days) for the abandoned vehicle, and after ensuring that there are no security restrictions on it or that the vehicle does not belong to diplomatic missions, the vehicle is photographed from all angles. An inspection report is filled out and the vehicle is lifted by the competent authority of the municipality (municipal inspector and towing contractor). The photos and the report are uploaded to the digital system, and copies are provided to the relevant parties.• After completing all the above legal procedures, the competent authority in the secretariat or municipality (municipal inspector and towing contractor) proceeds to lift the abandoned vehicle causing visual distortion from its location using a towing truck (Satha) to the impoundment site.

A range of e-services, which you can see in the services directory by clicking and visiting the page link

1/Establishment of service offices 2/Leasing Investment Land 3/Renewing investment opportunities 4/Offering investment opportunities

The service is free and there is no charge for it.

The beneficiary can choose what is appropriate to the purchasing power of one of the available residential solutions "Purchase from the market - Self-build - Residential land - Housing units under construction - Prefabricated housing units from the Ministry". You can view the residential and financial solutions through Design Your Support Service on the Real Estate Consultant.

There is no need to modify the number of family members through Sakani platform, and when submitting an application with the financier, the number of family members in the family card is relied upon.

By accessing the main ministry icon on the site, you will find all municipalities, and you can click on the icon to review municipal information to get a map of the places and names of the municipalities.

Marking the abandoned or damaged vehicle causing visual distortion, or disrupted machinery does not hold the municipality any responsibility for the safety and security of the vehicle and its components. During the marking period, the vehicle remains under the responsibility of the owner, who has full rights to dispose of it.

By clicking on “search” at the designated location at the top of the site, the site will open a new tab containing an advanced search, by selecting the classification of the tenders of Ministry of Municipal Rural Affairs and Housing portal, the site will search and display the results related to the search word.

Yes, you can offer the land for sale on “offering residential units for sale” service, whether it is residential, agricultural or commercial land

What are the channels of communication with Sakani?

When the conditions set out in the Implementing Regulations of Statute of Housing Subsidy are met. You can review these conditions by visiting the Regulations and Regulations window on the link: https://sakani.sa/housing-subsidy-policy.

The amount of support is calculated at a certain percentage of the number of profits for a maximum amount of SAR 500,000 for the amount of funding. Calculate the support of monthly earners (basic salary + housing allowance only) and deduct insurance or retirement from it. If the result is SAR 14,000 or less, the support rate will be 100% without consideration for the number of family members. After the payment of the monthly instalment to the financier, divide the support amount in equal monthly payments for a maximum period of 20 years and transfer it from the real estate fund account to the beneficiary's account.

• The lifting contractor is responsible for the safety of the abandoned, damaged, or disrupted vehicle and its components during the lifting, transportation, and unloading process until it reaches the impoundment site. Photos of the vehicle from all angles are taken at the impoundment site. • The contractor is responsible for any damages that may occur to the vehicle during towing or impoundment. • The contractor is committed to ensuring the safety of the abandoned or damaged vehicle while it remains in impoundment.

Abandoned or damaged vehicles are monitored through the following reporting channels:Call Center 940.Social media accounts of secretariats and municipalities.Reports received through official channels.Patrols conducted by inspectors from the relevant secretariats or municipalities.balady application.

It is a cost-supported financing program by the Real Estate Development Fund and the Ministry of Municipal, Village, and Housing Affairs in collaboration with banks and participating finance companies, which enables beneficiaries to accelerate their ownership of adequate housing through access to subsidized financing.

No, they can't take benefit from it.

Metal structures, including vehicle structures, engines, damaged equipment, damaged motorcycles, and vehicle trailers

It means the beneficiary builds a house on a plot of land, or an additional floor, or completes a building under construction upon a progress payment system (it is stipulated that the construction completion certificate is not issued), and after being registered with the consultant and issuing the financier’s approval of the signature, the support is provided from the ministry according to the mechanism appropriate to the beneficiary, given that the building area in the unit is more than 125 square meters.

No, you cannot obtain the subsided finance, since the housing subsidy can be utilized for once.

The beneficiary can obtain the housing subsidy through the financiers or and the participating financing companies.

It means that the beneficiary chooses a ready-made housing unit from the market (whether villa, apartment or duplex), and after being registered with the Advisor and issuing the financier’s approval of the unit, the unit is purchased with support from the Ministry according to the mechanism appropriate to the beneficiary, provided that the building area in the unit shall be more than 125 square meters.

Yes, they can apply if they meet the conditions of Implementing Regulations of Statute of Housing Subsidy.

Residential land product is one of the subsidy types and has housing subsidy differing according to the followed mechanism. To know all the subsidy details, please contact one of the official channels of Sakani program.

Through the website's main menu - public services - sites available on our portal.

A vehicle that is unfit for use and left in a street, public parking area, or public square, exhibiting signs of damage and neglect causing visual distortion.

Only one family member can benefit from the Ministry's support.

When reserving the land, the electronic contract must be signed within 48 hours so that the land is not canceled from the beneficiary.Special Land:The building permit must be obtained and uploaded to “Sakani” site and construction begins within 6 months from completion of the allocation; then the construction is completed and occupation certificate is issued within 3 yearsNormal land:The building permit must be obtained and uploaded to “Sakani” site within 6 months from the completion of the allocation; then construction must be commenced within a year and the construction is completed and occupation certificate is issued within 3 years.

The "self-assessment" tool aims to assist business owners to verify the level of compliance with the precautionary measures in place for business activities based on the guidance of those responsible for managing the coronavirus crisis. This service helps the owner of the enterprise to measure the level of commitment. This assessment results in a comprehensive and clear report, enabling him to plan the transition of his facility to a comprehensive level of compliance, by identifying gaps and working to correct them to achieve full compliance.

If the owner of the abandoned, damaged, or disrupted vehicle does not wish to reclaim the vehicle during or after the impoundment period (90 days), the following procedures are taken:The relevant entity, such as the secretariat or municipality, sends a notification to the General Department of Traffic inquiring about the possibility of removing the vehicle's ownership from the traffic systems, ensuring that there are no outstanding security claims against it.The owner returns the vehicle's registration plates and submits a letter to the General Department of Traffic requesting the relinquishment of ownership.The vehicle owner signs a written declaration stating the relinquishment of their vehicle, and this information is communicated to the General Department of Traffic through the relevant entity.The vehicle owner settles any outstanding fines associated with the vehicle.

1/Licenses and Certificates 2/Classification of contractors and engineering offices 3/Environmental sanitation 4/Area and Land 5/Municipal Councils 6/Assets and Investment 7/Infrastructure 8/City Development 9/Interaction with customers 10/Control & Inspection

No objection, if the financing authority approves this.

1/Receive or Give a commercial site in public benefit markets 10/Damage to non-food items 2/Election of heads of professions 11/Remove damaged cars 3/Correction of existing building position 12/Remove discarded cars 4/Feedback on the sites of poultry and animal production projects 13/Issuance of mechanism permits for transporting waste and debris 5/Training in slaughterhouse works 14/Support for hygiene services at national and annual events 6/Give a technical opinion on import/export of entertainment horses 15/Request for hygiene services 7/Issuing a slaughter permit for a kitchen during Eid al-Adha 16/Transfer of tailings and demolitions 8/Settling infringement of environmental health regulations 17/Issuance of burial permit 9/ Give a technical opinion in the field of hygiene 18/ Give a technical opinion on food regulations and specifications

It is a selling mechanism through which the beneficiary purchases the housing unit, provided that it will be built in the future (within a maximum period of 3 years) by a real estate developer under the supervision of the Ministry of Municipal Rural Affairs and Housing and is reserved through Sakani platform, after registration with the Advisor and appearance of the recommendations.

Self-construction can be benefited from if the same financier who mortgaged the land agrees to finance the beneficiary with construction loan, and the ministry’s support will be determined according to the mechanism appropriate to the beneficiary.

No objection, but the bank must pay the full amount to REDF and the mortgage is released, as there cannot be two mortgages on the same house

The Ministry of Municipal Rural Affairs and Housing provided an engineering design service, which enables purchase of designs at affordable prices and integrated plans with the advantage of a free license.

If the owned house is suitable, i.e. armed and habitable, he cannot benefit from housing support

The beneficiary's eligibility status will appear immediately.

Yes, ten days before the end of the impoundment period, the secretariat or municipality will notify the vehicle owner or their authorized representative through a text message sent to the registered mobile number in "Absher" platform. The notification will request them to claim their vehicle before taking the necessary legal action.

The correction period for abandoned vehicles is 20 days, granted to the owner to address the vehicle, and the period starts from the date of marking the abandoned vehicle. The correction period for damaged vehicles or disrupted machinery is 14 days, granted to the owner to address the damaged vehicle or disrupted machinery, and the period starts from the date of marking the damaged vehicle or disrupted machinery.

My Country portal aims to improve the quality of municipal services provided to all secretariats and municipalities of the Kingdom, activate the role of beneficiaries as active partners, improve their level of satisfaction and enhance the level of transparency among the municipal sector.

The program aims to provide housing solutions that contribute to improving the lifestyle of our beneficiary families to build a community whose members enjoy multiple ways of owning a home. To check the eligibility status immediately, please complete the entry procedures through the Sakani application

After field observations are recorded, they are automatically entered into the dedicated system for tracking abandoned and damaged vehicles, and disrupted machinery. The process of dealing with the vehicle begins with marking the vehicle and notifying the owner or authorized person via text messages about the need to rectify the vehicle's status within the legal timeframe. If the owner or authorized person fails to respond, the vehicle is towed and impounded at the designated location. During this period, coordination with the Ministry of Interior is established through electronic connectivity services to finish the procedures related to dealing with the vehicle.

Lands that are submitted through a sakani platform, provided that he pledges to build a house on it within a certain period, and the beneficiary can take real estate financing to build on it, and it will be supported on the profits of the first 500 thousand from the loan at a certain percentage.

No, you cannot take advantage of it for self-construction.

The spaces vary according to the existing project.

Aims to provide a unified database, the main reference for investor seeking investment opportunities offered by secretariats and municipalities, which has a significant impact on the development of the Kingdom's cities and villages. The portal offers several advantages, the most important of which is the ease of research and access to various opportunities with minimal time and effort, without the difficulty of travelling to the headquarters of secretariats and municipalities to learn about these opportunities.

The designated impoundment period is 90 days, starting from the date the vehicle is lifted from the site.

If the vehicle owner does not claim their impounded vehicle within thirty days from the date of impoundment, the relevant authority, such as the secretariat or municipality, will notify the vehicle owner electronically. The notification will also be sent to the emirate or governorate and the General Department of Traffic to take any necessary actions and inform the violator to claim their vehicle. After two months from the date of impoundment, the secretariat or municipality will notify the vehicle owner or their authorized representative through a text message sent electronically to the registered mobile number in "Absher" platform. The notification will request them to claim the vehicle before the deadline and take the necessary legal action. Ten days before the end of the impoundment period, the secretariat or municipality will send a text message to the vehicle owner, requesting them to claim their vehicle before taking the necessary legal action.

Abandoned vehicles are divided into two categories: Visually Distorting Abandoned Vehicles: These fall within the competence of the Ministry of Municipal Rural Affairs and Housing. The defining characteristic is that they cause visual distortion.Abandoned Vehicles Causing Security Concerns or Traffic Obstacles: These fall within the competence of the Ministry of Interior. According to local terminology, vehicles that are abandoned in streets, public squares, or public parking lots and are visually distorted are within the competence of the Ministry of Municipal Rural Affairs and Housing. However, vehicles that are abandoned, still usable, and pose a security concern or traffic obstacle are not within the competence of the Ministry of Interior.

1/Replacement of land grant prior to the instrument's issuance 23/Purchase of organizational/grant surpluses 2/Replacement of land grant unfit for construction 24/Sorting Agricultural Land 3/Exception for Building and Land Use Regulations 25/Transfer Grant 5/Report on Land Site 26/Remove infringements on private property 6/Technical opinion on dual ownership 27/Elimination of encroachments on unearmarked Government lands 7/Technical Opinion of Land Property Overlap for Approved Schemes 28/Estimate of damage caused by the Secretariat/Municipality's work 8/Technical opinion to issue an argument 29/Video Maps Release 9/The technical opinion of the validity of the instruments' data is not an invocation 30/Issue maps and spatial information 10/Express an opinion on real estate newspapers 31/Release panoramas 11/Issuance of land document for loss of allowance (survey report) 32/Issuance of aerial images 12/Renovation of old grant land document (survey report) 33/Real Estate Units Maps and Real Estate Areas 13/Retail residential or commercial land 34/ Issuance of cadastral reports for raw lands for an area of 10,000 m 2 14/Fragmentation of agricultural land 35/ Issuance of cadastral reports for mud popular buildings (inclined to collapse) 15/Segmentation of non-residential land 36/ areal lift 16/Site ownership update 37/ Issuance of the cadastral report in conjunction with the lands with the initial plans 17/Allocation of industrial land to a government entity 38/ Statement of geodesic points 18/ Allocating land to a government agency 39/ Providing real-time corrections data for cadastral surveys 19/ land settlement 40/ Expressing a technical opinion on the overlapping of private and government properties 20/ Modifying the use of agricultural land to another use 41/ Estimation of real estate in the municipal sector 21/ Land Use Amendment 22/Implementation of the High Orders on Grants

- Log in to Sakani platform or application.- Select of a real estate product.- Determine the financier.- Enter the financing information.- Accept the initial offer.- Send the application to financier.

The responsible entity for marking abandoned or damaged vehicles is the secretariats or municipalities. The process is carried out by inspectors from these secretariats or municipalities during field visits.The relevant secretariat or municipality notifies the General Traffic Department and the General Investigations Department electronically with the data of the abandoned and damaged vehicle, or disrupted machinery before placing the warning sticker. This is done to verify that there are no security restrictions on the vehicle or that it is not owned by diplomatic missions. If there are any security restrictions, the security authority is informed to proceed accordingly.If there are no security restrictions on the vehicle, the marking process is carried out by the secretariat or municipality by placing a warning sticker on the abandoned and damaged vehicle, or disrupted machinery.

After the expiration of the correction period (14 days) for the damaged vehicle or disrupted machinery, and after ensuring that there are no security restrictions on it or that the vehicle does not belong to diplomatic missions, the vehicle is photographed from all angles. An inspection report is filled out and the vehicle is lifted by the competent authority in the secretariat or municipality (municipal inspector and towing contractor). The photos and the report are uploaded to the digital system, and copies are provided to the relevant parties.After completing all the above legal procedures, the competent authority in the secretariat or municipality (municipal inspector and towing contractor) proceeds to lift the damaged vehicle from its location using a towing truck (Satha) to the impoundment site.

Through the personal file, one can start the procedures for canceling the reservation, specifying the reason for the cancellation and saving to confirm the cancellation. Furthermore, the reservation cannot be canceled if an active financing contract is available.

You can apply for the subsidy after having the eligibility through registering with Real Estate Advisor, selecting the product and viewing the available package.

No, there is no monthly installment as the subsidy amount of the housing subsidy packages is non-refundable.

The design can be viewed and purchased through the Sakani platform or through the comprehensive Sakani Center.

This is not allowed, as one can benefit from either the Ministry of Municipal Rural Affairs and Housing or the Real Estate Development Fund.

- Service Level Agreement

Service Level Agreement

Help & Support

Privacy and Confidentiality of Information

Communication and engagement Mechanisms

E-Service Standards

Levels of E-Services

هل لديك أي ملاحظات أو مقترحات

المساعد الذكي

Generic Chatbot

Explore the portal and search the entire content...

- Service Level Agreement

Font size

Share link

Service Level Agreement

Help & Support

Privacy and Confidentiality of Information

Communication and engagement Mechanisms

E-Service Standards

Levels of E-Services

هل لديك أي ملاحظات أو مقترحات

FAQs

What is meant by abandoned machinery?

What services are available within the space and land service?

Steps to benefit from electronic financing.

What is the responsible entity for the inspection of abandoned and damaged vehicles causing visual distortion, and disrupted machinery?

When are damaged vehicles or disrupted machinery lifted and towed for impoundment?

How to cancel the product after reservation?

How could you obtain the subsidy packages?

Shall the beneficiary pay a monthly installment for the housing subsidy packages?

How can I view and purchase designs?

Do I have the right to benefit from Real Estate Development Fund and Sakani subsidy at the same time?

Can I get housing financing support above SAR 500 thousand?

What is the procedure conducted when lifting and impounding an abandoned or damaged vehicle causing visual distortion?

Does the country bear the tax on the purchase of land?

Are abandoned and damaged vehicles causing visual distortion located near residential units marked?

What are the available housing subsidy packages?

What are the official communication channels for 940 communications?

How can I get housing support?

What services are available for municipal councils?

What services are available within the inspection control service?

What is the responsible entity for the procedures of claiming abandoned or damaged vehicles causing visual distortion, and disrupted machinery?

What is the responsible entity for the damages that occur to the abandoned or damaged vehicle causing visual distortion during its stay in impoundment?

What is the procedure conducted if the owner of the damaged vehicle or disrupted machinery does not respond after the expiration of the designated period?

Is it possible to reclaim the abandoned or damaged vehicle causing visual distortion, or disrupted machinery after the expiration of the designated impoundment period if it is still in impoundment?

Is it possible to make a waiver of entitlement for a family member?

What is meant by the ready-made unit product provided by the Ministry?

How do I subscribe to the mailing list to receive the latest site news?

Can the units under construction be reserved through the real estate developer?

What are the housing subsidy packages?

Can a citizen apply if he previously benefited from government or private housing support for the purpose of owning?

How can I view the available plans of lands?

What is meant by the price offer after booking the projects under construction?

What services are available under the City Development Service?

What are the solutions and services provided to the beneficiary?

What is the application mechanism for social security employees?

How to find qualified engineering consulting offices?

Will the land be free?

What are the specifications of the marking sticker?

What is the service of offering the unit for sale?

Is there a specific age for the housing unit when benefiting from purchasing a ready-made unit product from the market?

How much is the real estate transaction tax?

What is the responsible entity for abandoned vehicles?

What services are available within the infrastructure service?

Is it possible to view the projects under construction?

How long is subsidized real estate finance available to beneficiaries?

What is meant by e-finance service? And how to get it?

Does the applicant have the right to modify their desire during the online application period?

What are the channels of communication with Sakani?

What services are available within the customer interaction service?

What communications are being submitted to the 940 platform?

What are the (940) call center operating hours?

Does the country bear the tax on self-build?

If the applicant’s status changes after the date of submitting the application so that the conditions for support are no longer met in the application?

Does the country bear the tax on the land purchase?

What services are available within the licensing and certification service?

Is there a specific period for housing support after registration and entitlement?

How is the owner of an abandoned or damaged vehicle causing visual distortion notified?

Does the applicant have to be a Saudi national?

How do I use the website's RSS service to find out the news?

When is the abandoned vehicle causing visual distortion removed and towed for impoundment?

What electronic services does my country offer?

What services are available within the asset and investment service?

Are there any fees for offering units for sale on Sakani?

If a residential product, that is not commensurate with the beneficiary's purchasing power, is offered, what is the followed procedure?

How is the number of family members modified in Sakani?

How do I get certain municipal information?

What is the responsible entity for the safety and security of the marked abandoned vehicle causing visual distortion and damage?

How do I find tenders of Ministry of Municipal Rural Affairs and Housing portal?

Can I offer my land for sale on the platform?