FAQS

Find answers to frequently asked questions about our products, services, and policies.

AI Chatbot

chat boot logo
Generic Chatbot
How can I help you?"
AI bot icon

Find answers to frequently asked questions about our products, services, and policies.

After field observations are recorded, they are automatically entered into the dedicated system for tracking abandoned and damaged vehicles, and disrupted machinery. The process of dealing with the vehicle begins with marking the vehicle and notifying the owner or authorized person via text messages about the need to rectify the vehicle's status within the legal timeframe. If the owner or authorized person fails to respond, the vehicle is towed and impounded at the designated location. During this period, coordination with the Ministry of Interior is established through electronic connectivity services to finish the procedures related to dealing with the vehicle.

Abandoned or damaged vehicles are monitored through the following reporting channels:

  • Call Center 940.

  • Social media accounts of secretariats and municipalities.

  • Reports received through official channels.

  • Patrols conducted by inspectors from the relevant secretariats or municipalities.
  • balady application.

The Ministry of Municipal Rural Affairs and Housing provided an engineering design service, which enables purchase of designs at affordable prices and integrated plans with the advantage of a free license.

The registration process must be completed on “Sakani” platform. If it is found that the application pertains to a case listed in the Ministry of Labor and Social Development lists and is eligible, the application will be automatically transferred to development housing according to the most urgent need.

Aims to provide a unified database, the main reference for investor seeking investment opportunities offered by secretariats and municipalities, which has a significant impact on the development of the Kingdom's cities and villages. The portal offers several advantages, the most important of which is the ease of research and access to various opportunities with minimal time and effort, without the difficulty of travelling to the headquarters of secretariats and municipalities to learn about these opportunities.

The "self-assessment" tool aims to assist business owners to verify the level of compliance with the precautionary measures in place for business activities based on the guidance of those responsible for managing the coronavirus crisis. This service helps the owner of the enterprise to measure the level of commitment. This assessment results in a comprehensive and clear report, enabling him to plan the transition of his facility to a comprehensive level of compliance, by identifying gaps and working to correct them to achieve full compliance.

It is a unified platform to receive beneficiaries' notifications through a system that supports municipalities and secretariats.

• The lifting contractor is responsible for the safety of the abandoned, damaged, or disrupted vehicle and its components during the lifting, transportation, and unloading process until it reaches the impoundment site. Photos of the vehicle from all angles are taken at the impoundment site.
• The contractor is responsible for any damages that may occur to the vehicle during towing or impoundment.
• The contractor is committed to ensuring the safety of the abandoned or damaged vehicle while it remains in impoundment.

My Country portal aims to improve the quality of municipal services provided to all secretariats and municipalities of the Kingdom, activate the role of beneficiaries as active partners, improve their level of satisfaction and enhance the level of transparency among the municipal sector.

mail

Comments and suggestions

For any inquiries or comments about government services, please fill out the required information.