New Emergency Excavation

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Target Audience

Business
Non-profit Organizations
Government Entities
Time Required

day

Service delivery channels

Entity’s Electronic Portal
Balady App
Service release date

15/07/2025

Service Fees

https://www.momra.gov.sa/ar/node/3810

Payment methods

Download the user guide

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Customer service

This service is provided to service entities across the Kingdom, such as telecommunications, electricity, and water companies. It enables their representatives within project coordination offices to apply for an emergency excavation work permit to repair a sudden fault resulting from ground subsidence, a power or telephone cable cut, or a break in water, sewage, or gas lines.

Procedures
The service entity's representative fills out and submits an application for an emergency excavation permit after logging into Balady platform, ensuring all data is correct, reviewing the service requirements, and acknowledging their understanding and com
The project coordination office is notified of an incoming emergency application and must respond within a specified coordination period.
Once the application is accepted, an invoice for the legally mandated fees is automatically issued, and the applicant is notified to make the payment within a specified deadline.
Upon payment of the fees, the excavation permit is issued, and the applicant is notified and can print the permit.

Entity’s Electronic Portal
Balady App

Fines and Penalties
https://balady.gov.sa/Services/DownloadAttachment/22

Service Terms
https://balady.gov.sa/Services/DownloadUserGuide/405
Full adherence to the Traffic Control Manual at Work Sites and its updates issued by the Ministry of Municipal and Rural Affairs.
Full adherence to the "Traffic Control Manual at Work Sites and its updates" issued by the Ministry of Transport.
https://www.momra.gov.sa/ar/node/3770
Full adherence to the General Specifications Manual for Civil Works in Public Utility Projects issued by the Ministry of Municipal and Rural Affairs in 1440 AH.
Full adherence to the "Road Section" Manual and its updates issued by the Ministry of Municipal and Rural Affairs.
https://www.momra.gov.sa/ar/node/3771
Full adherence to the Street and Square Lighting Manual and its updates issued by the Ministry of Municipal and Rural Affairs.

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