Request for Transport and Preparation of the Deceased

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Target Audience

Individuals
Time Required

Instant

Service delivery channels

Submit electronically only through Balady portal, Mobile
Service release date

26/08/2025

Product

Honoring the Dead

Service Languages

Arabic, English

Payment methods

Download the user guide

Customer service

Phone

199040

Email

infocs@momah.gov.sa

Working hours
8:00 AM - 10:00 PM All the week
Self-services
24/7 All the time
Response time

24 hours

An electronic service available on the Balady platform, allowing beneficiaries to submit a request for the transport and preparation of the deceased to the Mortuary Services Department (Honoring the Deceased Department). The cemetery is reserved, and the authority arranges the transport and preparation of the body at a specified date and time for the funeral prayer without the need to visit the authority.

Procedures
1. Visit the Balady/Ikram platform
2. Select the service “Request for Transport and Preparation of the Deceased”.
3. Log in via the National Unified Access or through the Balady account.
4. Enter the deceased’s details, place of death, burial site, and select the cemetery and transport service provider.
5. The request is submitted to the Mortuary Services Department (Honoring the Deceased Department), which assigns an entity to handle the transport and preparation.

Submit electronically only through Balady portal, Mobile

You can learn about the available services, through which you can view the details of each service or proceed to start applying for the service.

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عرض الكل

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