Control and quality

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  • Infrastructure coordination services

An electronic service available on the Balady platform, designed for service providers and project coordination offices. It enables them to review violations recorded on excavation permits and preliminary approvals for emergency excavations, along with detailed violation reports, without the need to visit the authority.


Service Level Agreement

1. Log in to the Balady platform.
2. Access the Nassiq services menu, then select Inspection and Quality Control followed by Violations.
3. Use various search criteria to look up violations.
4. View a list of violations displaying essential details.
5. Click on a violation to view its full details.

Submit electronically only through Balady portal, Mobile

There are no fines or penalties for this service.

The user must have permission to access the violation review service.

 

No documents are required for this service.

Target Audience

Facilities
Individuals
Government Entities

Time Required

Immediate

Service delivery channels

Submit electronically only through Balady portal, Mobile

Service release date

20/08/2025

Product

Infrastructure coordination services

Service Languages

English,Arabic

Service Fees

Service cost

SMS messages

Available

Payment methods

  • Mada
  • Mastercard
  • Payment method icon
  • Sadad

Customer service

Phone

199040

Working hours

8:00 AM - 10:00 PM All the week

Self-services

24/7 All the time

Response time

24 hours

You can learn about the available services, through which you can view the details of each service or proceed to start applying for the service.

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For more information, you can review Electronic Participation Statement and Participation Rules

Last Updated:

The Kingdom of Saudi Arabia