• Smart Guide

An electronic service offered on the Balady platform Enable the beneficiary to inquire about and view commercial, construction, and building services, without the need for an in-person visit to the authority. (Pilot Launch)


Service Level Agreement

  •  Log in to the Balady platform
  • Click on the Services menu
  • Search for Smart Guide
  • For more details, please refer to the following link

Applications are accepted electronically only through the Baladi portal.

None

None

None

Target Audience

Individuals

Time Required

Immediate

Service delivery channels

Applications are accepted electronically only through the Baladi portal.

Service release date

17/12/2025

Product

Smart Guide

Service Languages

Arabic, English

Service Fees

Free

Customer service

Phone

199040

Working hours

8:00 AM - 10:00 PM All the week

Self-services

24/7 All the time

Response time

24 hours

You can learn about the available services, through which you can view the details of each service or proceed to start applying for the service.

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For more information, you can review Electronic Participation Statement and Participation Rules

Last Updated:

The Kingdom of Saudi Arabia