Request for Multiple Excavation Coordination

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An electronic service provided on the Balady platform, available to service providers across the Kingdom, including telecommunications, electricity, and water companies. It allows their representatives within project coordination offices to submit a request for coordinating multiple excavation projects within urban areas. This coordination ensures alignment with other entities before issuing excavation permits (pre-coordinated
Service Level Agreement

      1. The service provider representative logs into the Balady platform, fills out, and submits a multiple excavation coordination request after verifying all data and agreeing to the terms and conditions.

      2. The request is automatically shared with all relevant authorities (coordination and approval entities), notifying them of an incoming request that requires a response within a specified coordination period.

      3. Once the request is approved, a Multiple Excavation Coordination Report is issued, and the applicant is notified, with an option to print the report.

      For more details, please refer to the following link

      Entity’s Electronic Portal
      Balady App

      1. Comprehensive Guide for Civil Infrastructure Works 2024-1446 (First Edition)
      2. Review the list of conditions and government approvals required based on the type of activity.
      3. Service Requirements and Conditions
      4. Review the executive instructions for the list of fines and penalties for municipal violations.
      5. List of penalties for municipal violations

      1. The service provider must define its representatives within the Infrastructure Project Coordination Office (users and permissions must be assigned electronically).
      2. The service provider must sign a Service Level Agreement with the Ministry of
        Municipal, Rural Affairs, and Housing.
      3. The service provider must prepare geographic layout files (Shape File) for all
        excavation paths requiring coordination.
      4. The service provider must prepare a safety and security plan for the site, ensuring compliance with the safety requirements outlined in the Traffic Control Guidelines.
      5. If a street closure is required, a Traffic Management Plan must be prepared
        following the guidelines set by the Ministry of Municipal, Rural Affairs, and
        Housing.
      6. In some cases, a preliminary impact assessment on the road must be conducted.
      7. The request must be submitted well in advance before the earliest planned excavation date to allow sufficient time for coordination with all involved entities.
      8. The service provider must review and confirm the accuracy of the application
        data before submission.

      The service provider must identify its representatives within the Infrastructure Projects Coordination Office (users are identified and powers are linked electronically).
      The service provider must sign a service level agreement with the Ministry of Municipal and Rural Affairs and Housing.
      The service entity must prepare geographical plans (Shape File) for the paths of all excavations that require coordination.
      The service provider must prepare a security and safety plan for the site. The plan must be consistent with the security and safety requirements contained in the Traffic Control Means Manual.
      The service provider must prepare a traffic control plan in the event of a street closure. The plan must be consistent with the Traffic Control Manual issued by the Ministry of Municipal and Rural Affairs and Housing.
      Sometimes the service provider must prepare a preliminary analysis of the expected impacts on the road.
      The multi-coordination application must be submitted sufficiently in advance of the commencement of work on the nearest planned excavation to allow for the application to be disseminated to all relevant parties and for coordination between them.
      The service provider submitting the application is obligated to review the application and verify the accuracy of its data before submitting it.

      Target Audience

      Non-profit Organizations
      Business
      Government Entities

      Time Required

      from 1 to 3 days

      Service delivery channels

      Entity’s Electronic Portal
      Balady App

      Service release date

      19/11/2022

      Product

      Infrastructure coordination services

      Service Languages

      Arabic

      Service Fees

      Service cost

      SMS messages

      Available

      Payment methods

      • Mada
      • Mastercard
      • Payment method icon
      • Payment method icon (1)
      • Sadad

      Download the user guide

      Download

      Customer service

      Phone

      199040

      Working hours

      8:00 AM - 10:00 PM All the week

      Self-services

      24/7 All the time

      Response time

      24 hours

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      For more information, you can review Electronic Participation Statement and Participation Rules

      Last Updated:

      The Kingdom of Saudi Arabia