Request for Multiple Excavation Coordination

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An electronic service provided on the Balady platform, available to service providers across the Kingdom, including telecommunications, electricity, and water companies. It allows their representatives within project coordination offices to submit a request for coordinating multiple excavation projects within urban areas. This coordination ensures alignment with other entities before issuing excavation permits (pre-coordinated
Service Level Agreement

      The service entity's representative fills out and submits a multi-excavation coordination application after logging into Balady platform, ensuring all data is correct, reviewing the service requirements, and acknowledging their understanding and commitmen
      The application is automatically circulated to all relevant entities (coordination and approval entities), notifying them of an incoming application that must be responded to within a specified coordination period.
      Upon acceptance of the application, a multi-excavation coordination report is issued, and the applicant is notified and can print the report.

      Entity’s Electronic Portal
      Balady App

      https://balady.gov.sa/Services/DownloadAttachment/22

      Coordination with all entities and obtaining government approvals is done electronically within the application's workflow.
      https://balady.gov.sa/Services/DownloadUserGuide/405
      Full adherence to the Traffic Control Manual at Work Sites and its updates issued by the Ministry of Municipal and Rural Affairs and Housing.
      https://www.momra.gov.sa/ar/node/377
      Full adherence to the General Specifications Manual for Civil Works in Public Utility Projects issued by the Ministry of Municipal and Rural Affairs in 1440 AH.
      Full adherence to the "Road Section" Manual and its updates issued by the Ministry of Municipal and Rural Affairs.
      https://www.momra.gov.sa/ar/node/3771
      Full adherence to the Street and Square Lighting Manual and its updates issued by the Ministry of Municipal and Rural Affairs.

      The service provider must identify its representatives within the Infrastructure Projects Coordination Office (users are identified and powers are linked electronically).
      The service provider must sign a service level agreement with the Ministry of Municipal and Rural Affairs and Housing.
      The service entity must prepare geographical plans (Shape File) for the paths of all excavations that require coordination.
      The service provider must prepare a security and safety plan for the site. The plan must be consistent with the security and safety requirements contained in the Traffic Control Means Manual.
      The service provider must prepare a traffic control plan in the event of a street closure. The plan must be consistent with the Traffic Control Manual issued by the Ministry of Municipal and Rural Affairs and Housing.
      Sometimes the service provider must prepare a preliminary analysis of the expected impacts on the road.
      The multi-coordination application must be submitted sufficiently in advance of the commencement of work on the nearest planned excavation to allow for the application to be disseminated to all relevant parties and for coordination between them.
      The service provider submitting the application is obligated to review the application and verify the accuracy of its data before submitting it.

      Target Audience

      Business
      Non-profit Organizations
      Government Entities

      Time Required

      from 1 to 3 days

      Service delivery channels

      Entity’s Electronic Portal
      Balady App

      Service release date

      15/07/2025

      Product

      Infrastructure coordination services

      Service Languages

      English,Arabic

      Service Fees

      Service cost

      SMS messages

      Available

      Payment methods

      • Mada
      • Mastercard
      • Payment method icon
      • Payment method icon (1)
      • Sadad

      Download the user guide

      Download

      Customer service

      Phone

      199040

      Working hours

      8:00 AM - 10:00 PM All the week

      Self-services

      24/7 All the time

      Response time

      24 hours

      You can learn about the available services, through which you can view the details of each service or proceed to start applying for the service.

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      For more information, you can review Electronic Participation Statement and Participation Rules

      Last Updated:

      The Kingdom of Saudi Arabia