Request for Multiple Excavation Coordination

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  • Infrastructure coordination services

An electronic service provided on the Balady platform, available to service providers across the Kingdom, including telecommunications, electricity, and water companies. It allows their representatives within project coordination offices to submit a request for coordinating multiple excavation projects within urban areas. This coordination ensures alignment with other entities before issuing excavation permits (pre-coordinated


Service Level Agreement

1. The service provider representative logs into the Balady platform, fills out, and submits a multiple excavation coordination request after verifying all data and agreeing to the terms and conditions.

2. The request is automatically shared with all relevant authorities (coordination and approval entities), notifying them of an incoming request that requires a response within a specified coordination period.

3. Once the request is approved, a Multiple Excavation Coordination Report is issued, and the applicant is notified, with an option to print the report.

For more details, please refer to the following link

Entity’s Electronic Portal
Balady App

  1. Comprehensive Guide for Civil Infrastructure Works 2024-1446 (First Edition)
  2. Review the list of conditions and government approvals required based on the type of activity.
  3. Service Requirements and Conditions
  4. Review the executive instructions for the list of fines and penalties for municipal violations.
  5. List of penalties for municipal violations

  1. The service provider must define its representatives within the Infrastructure Project Coordination Office (users and permissions must be assigned electronically).
  2. The service provider must sign a Service Level Agreement with the Ministry of
    Municipal, Rural Affairs, and Housing.
  3. The service provider must prepare geographic layout files (Shape File) for all
    excavation paths requiring coordination.
  4. The service provider must prepare a safety and security plan for the site, ensuring compliance with the safety requirements outlined in the Traffic Control Guidelines.
  5. If a street closure is required, a Traffic Management Plan must be prepared
    following the guidelines set by the Ministry of Municipal, Rural Affairs, and
    Housing.
  6. In some cases, a preliminary impact assessment on the road must be conducted.
  7. The request must be submitted well in advance before the earliest planned excavation date to allow sufficient time for coordination with all involved entities.
  8. The service provider must review and confirm the accuracy of the application
    data before submission.

The service provider must identify its representatives within the Infrastructure Projects Coordination Office (users are identified and powers are linked electronically).
The service provider must sign a service level agreement with the Ministry of Municipal and Rural Affairs and Housing.
The service entity must prepare geographical plans (Shape File) for the paths of all excavations that require coordination.
The service provider must prepare a security and safety plan for the site. The plan must be consistent with the security and safety requirements contained in the Traffic Control Means Manual.
The service provider must prepare a traffic control plan in the event of a street closure. The plan must be consistent with the Traffic Control Manual issued by the Ministry of Municipal and Rural Affairs and Housing.
Sometimes the service provider must prepare a preliminary analysis of the expected impacts on the road.
The multi-coordination application must be submitted sufficiently in advance of the commencement of work on the nearest planned excavation to allow for the application to be disseminated to all relevant parties and for coordination between them.
The service provider submitting the application is obligated to review the application and verify the accuracy of its data before submitting it.

Target Audience

Non-profit Organizations
Facilities
Government Entities

Time Required

from 1 to 3 days

Service delivery channels

Entity’s Electronic Portal
Balady App

Service release date

19/11/2022

Product

Infrastructure coordination services

Service Languages

Arabic

Service Fees

Service cost

SMS messages

Available

Payment methods

  • Mada
  • Mastercard
  • Payment method icon
  • Payment method icon (1)
  • Sadad

Customer service

Phone

199040

Working hours

8:00 AM - 10:00 PM All the week

Self-services

24/7 All the time

Response time

24 hours

You can learn about the available services, through which you can view the details of each service or proceed to start applying for the service.

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The Kingdom of Saudi Arabia