Electronic Appointment Booking

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  • Electronic Appointment Booking Service

An electronic service provided through the Balady Platform, enabling beneficiaries to book an online appointment for visiting the municipality or municipal offices. A confirmed appointment is required before attending to complete municipal transactions. In certain cases, a municipal employee may book an appointment on behalf of the beneficiary to facilitate the process. Some transactions can be completed without requiring the beneficiary to visit in person, as the assigned employee will contact the applicant by phone to resolve the issue if possible, or confirm attendance without the need for an in-person visit to the government authority.


Service Level Agreement

  • Submit a request through the available service channels.
  • Enter all required information, including service classification, date, and time.
  • Submit the request for processing by the relevant department.
  • The assigned employee contacts the beneficiary to attempt issue resolution.
  • The beneficiary confirms or cancels the appointment.
  • The service is evaluated after the appointment.
  • For more details, please refer to the following link

Submit electronically only through Balady portal, Mobile

Review the list of required regulations and government approvals based on service type.

Service Requirements & Conditions

None

None

Target Audience

Individuals
Non-profit Organizations
Facilities
Government Entities

Time Required

1 day

Service delivery channels

Submit electronically only through Balady portal, Mobile

Service release date

19/11/2022

Product

Electronic Appointment Booking Service

Service Languages

Arabic

Service Fees

Free

Customer service

Phone

199040

Working hours

8:00 AM - 10:00 PM All the week

Self-services

24/7 All the time

Response time

24 hours

You can learn about the available services, through which you can view the details of each service or proceed to start applying for the service.

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votes with an average rating of 35.8.

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For more information, you can review Electronic Participation Statement and Participation Rules

Last Updated:

The Kingdom of Saudi Arabia