Electronic Appointment Booking

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An electronic service provided through the Balady Platform, enabling beneficiaries to book an online appointment for visiting the municipality or municipal offices. A confirmed appointment is required before attending to complete municipal transactions. In certain cases, a municipal employee may book an appointment on behalf of the beneficiary to facilitate the process. Some transactions can be completed without requiring the beneficiary to visit in person, as the assigned employee will contact the applicant by phone to resolve the issue if possible, or confirm attendance without the need for an in-person visit to the government authority.

Procedures
Submit a request through the available service channels.
Enter all required information, including service classification, date, and time.
Submit the request for processing by the relevant department.
The assigned employee contacts the beneficiary to attempt issue resolution.
The beneficiary confirms or cancels the appointment.
The service is evaluated after the appointment.

Submit electronically only through Balady portal, Mobile

No data

Service Terms
None

Target Audience

Business
Individuals
Non-profit Organizations
Government Entities

Service delivery channels

Submit electronically only through Balady portal, Mobile

Service release date

24/04/2022

Product

Electronic Appointment Booking Service

Service Languages

English,Arabic

Download the user guide

No content to display

Customer service

Phone

199040

Working hours

8:00 AM - 10:00 PM All the week

Self-services

24/7 All the time

Response time

24 hours

You can learn about the available services, through which you can view the details of each service or proceed to start applying for the service.

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