Electronic Appointment Booking

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An electronic service provided through the Balady Platform, enabling beneficiaries to book an online appointment for visiting the municipality or municipal offices. A confirmed appointment is required before attending to complete municipal transactions. In certain cases, a municipal employee may book an appointment on behalf of the beneficiary to facilitate the process. Some transactions can be completed without requiring the beneficiary to visit in person, as the assigned employee will contact the applicant by phone to resolve the issue if possible, or confirm attendance without the need for an in-person visit to the government authority.

    Submit a request through the available service channels.
    Enter all required information, including service classification, date, and time.
    Submit the request for processing by the relevant department.
    The assigned employee contacts the beneficiary to attempt issue resolution.
    The beneficiary confirms or cancels the appointment.
    The service is evaluated after the appointment.

    Submit electronically only through Balady portal, Mobile

    No data

    None

    No data

    Target Audience

    Business
    Individuals
    Non-profit Organizations
    Government Entities

    Service delivery channels

    Submit electronically only through Balady portal, Mobile

    Service release date

    24/04/2022

    Product

    Electronic Appointment Booking Service

    Service Languages

    English,Arabic

    Service Fees

    Free

    Download the user guide

    Download

    Customer service

    Phone

    199040

    Working hours

    8:00 AM - 10:00 PM All the week

    Self-services

    24/7 All the time

    Response time

    24 hours

    You can learn about the available services, through which you can view the details of each service or proceed to start applying for the service.

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    For any inquiries or comments about government services, please fill out the required information.

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    For more information, you can review Electronic Participation Statement and Participation Rules

    تاريخ اخر تحديث:

    المملكة العربية السعودية