Building Connection Excavation Permit Request

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An electronic service available on the Balady platform, designed for service providers across the Kingdom, such as telecommunications, electricity, and water companies. It allows their representatives within project coordination offices to submit a request for a new type of excavation permit (Building Connection Excavation Permit). The request undergoes a rapid coordination and approval process, after which the permit is issued, excavation work is executed, and the excavation is closed, without the need to visit the authority.
Service Level Agreement

      1. The service provider's representative logs into Balady, fills out, and submits a Building Connection Excavation Permit Request, ensuring accuracy and compliance with service conditions.
      2. The request undergoes review and approval by the Project Coordination Office and relevant authorities within a maximum of 24 hours.
      3. Once the request is approved, a system-generated invoice is issued, and the applicant is notified to complete payment within the specified timeframe.
      4. After payment, the Building Connection Excavation Permit is issued, and the applicant is notified, with an option to print the permit.

      Submit electronically only through Balady portal

      There are no fines or penalties for this service.


      1. The service provider must assign representatives within the Infrastructure Project Coordination Office (users and permissions must be assigned electronically).

      2. The service provider must define its project team in each coordination office across municipalities (qualified contractors, consultants, and supervisors).

      3. The service provider must prepare a Shape File containing excavation paths for the requested permit.

      4. The service provider must prepare a site safety and security plan, ensuring compliance with work zone safety regulations outlined in the Traffic Control Guide.

      5. The request must include a work order attachment and proof of the building’s location.

      6. The service provider must review and verify the request details before submission.

      No documents are required for this service.

      Target Audience

      Individuals

      Time Required

      24 ساعات

      Service delivery channels

      Submit electronically only through Balady portal

      Service release date

      20/08/2025

      Product

      Infrastructure coordination services

      Service Languages

      English,Arabic

      Service Fees

      Free

      Download the user guide

      Download

      Customer service

      Phone

      199040

      Working hours

      8:00 AM - 10:00 PM All the week

      Self-services

      24/7 All the time

      Response time

      24 hours

      You can learn about the available services, through which you can view the details of each service or proceed to start applying for the service.

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      For more information, you can review Electronic Participation Statement and Participation Rules

      Last Updated:

      The Kingdom of Saudi Arabia