Objection to Cancellation Fees

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An electronic service offered on the Baladi platform that allows beneficiaries to file an objection to the cancellation fee invoice issued with an automatic cancellation request or the cancellation request made by the beneficiary. The service enables the beneficiary to specify the disputed items, provide a reason for the objection, and attach relevant documents without needing to visit the municipality. The objection request is sent to the Objection Review Committee, which has the following options: (Reject the request, Partially accept the request, Fully accept the request).
Service Level Agreement

      Identify the role of the applicant (e.g., business owner, authorized representative).
      Select the commercial register or number 700.
      Choose the commercial license for the objection.
      Review the invoice issued for the cancellation request.
      Select the items on the invoice you are objecting to.
      Provide a reason for the objection for each item.
      Attach supporting documents related to the objection (optional).
      Specify the actual closure date of the business (optional).
      Save and submit the objection request to the municipality.

      Balady portal
      Mobile App

      Know the list of requirements and government approvals required based on the type of activity.
       

      Fines and Penalties

      Attach supporting document with the disputed invoice item (optional).
      Attach a document to verify the actual closure date of the activity (if the actual closure date is provided).
      Declaration of accuracy of the entered data.
       

      No documents are required for this service.

      Target Audience

      Business

      Time Required

      1 - 10 Days

      Service delivery channels

      Balady portal
      Mobile App

      Service release date

      16/11/2022

      Product

      Commercial licenses

      Service Languages

      إنجليزي, عربي

      Service Fees

      Service cost

      SMS messages

      Available

      Payment methods

      • Mada
      • Payment method icon
      • Payment method icon (1)
      • Sadad

      Download the user guide

      Download

      Customer service

      Phone

      199040

      Working hours

      Working Hours 8:00 AM - 10:00 PM All the week

      Self-services

      Self Services 24/7 All the time

      Response time

      24 ساعة

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      For more information, you can review Electronic Participation Statement and Participation Rules

      Last Updated:

      The Kingdom of Saudi Arabia