Links to official Saudi websites ending withgov.saAll links to official websites of government agencies in the Kingdom of Saudi Arabia end withgov.sa
Government websites use theHTTPS for encryption and securityتحقق من الموقع يستخدم بروتكول HTTPS
1. Log in to the Balady app/portal.
2. Select the "General Inquiry" service.
3. Fill out the inquiry form (select municipality, category, main classification, sub-classification, specialization, and add a description of the inquiry).
4. Attach any supporting documents (optional).
5. Submit the inquiry.
6. Receive a notification with the inquiry reference number for tracking.
2. Select the "General Inquiry" service.
3. Fill out the inquiry form (select municipality, category, main classification, sub-classification, specialization, and add a description of the inquiry).
4. Attach any supporting documents (optional).
5. Submit the inquiry.
6. Receive a notification with the inquiry reference number for tracking.
Submit electronically only through Balady portal,
Balady App
https://balady.gov.sa/en/node/10961
1. Registration on the Balady app/portal.
2. A valid mobile number to receive notifications.
2. A valid mobile number to receive notifications.
No documents are required for this service.
Target Audience
Individuals
Facilities
Government Entities
Time Required
1 - 3 Days
Service delivery channels
Submit electronically only through Balady portal,
Balady App
Service release date
26/08/2025
Product
Customer Relations System
Service Languages
إنجليزي, عربي
Service Fees
Free
Customer service
Phone
199040Working hours
Working Hours 8:00 AM - 10:00 PM All the weekSelf-services
Self Services 24/7 All the timeResponse time
24 hours
Balady App
You can learn about the available services, through which you can view the details of each service or proceed to start applying for the service.
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The Kingdom of Saudi Arabia
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