Sustainable Development at the Ministry of Municipal Rural Affairs and Housing
The goals of the Ministry of Municipal Rural Affairs and Housing in its various works and activities are based on achieving sustainable development, stemming from its vision. MOMRAH seeks to achieve comprehensive sustainability in all its provided electronic services, internal transactions, and procedures. It aims to re-engineer all its procedures in a way that allows for continuous renewal, expansion, updating, and integration with any other relevant government entities.
Examples of initiatives aimed at achieving this sustainable development include:
The role played in achieving sustainable development.
MOMRAH’s initiatives
This initiative aims to contribute to the achievement of sustainable development goals by digitally transforming operations to facilitate and streamline procedures. Additionally, it aims to preserve the environment by utilizing technology in executing internal transactions and providing electronic services in an electronic paperless manner, accessible to beneficiaries without the need to visit MOMRAH or any of its offices. This positively impacts the environment by reducing paper usage and vehicle emissions, thus lowering pollution rates.
Foundations and components of sustainable development include:
Sustainable development is based on achieving two essential aspects: the right to development and the right to environmental protection, both of which are fundamental human rights. The most important foundations are as follows:
- Human beings, who are primarily responsible and entrusted by their Creator.
- Nature and its resources, which God has dedicated for human service, necessitating their continuous utilization.
- Technology and its utilization of scientific knowledge to invest in environmental resources, solve problems, and address challenges.
Environmental Aspect:
Preserving the environment through the use of technology in executing internal transactions and providing electronic services. This means offering paperless electronic services to beneficiaries regardless of their location, and eliminating the need to physically visit MOMRAH or its offices. This has a positive impact on the environment by reducing vehicle usage and pollution rates.
Economic Aspect:
Developing MOMRHA’s operations and providing easy and accessible electronic services that support economic development by saving time and effort for beneficiaries. This positively affects MOMRAH’s plans and strategies, ensuring successful implementation. When launching any electronic service, MOMRAH ensures its flexibility for future development in response to emerging requirements, as well as the possibility of integration with other government entities to maximize the benefit and achieve its goals.
General Principles of Sustainable Development Strategy:
- Performance quality and productivity.
- Continuously enhancing cooperation among government entities.
- Enhancing the efficiency and effectiveness of government entities, improving service quality, and focusing on beneficiaries.
- Activating the regulatory role and policy-making mechanisms in ministries, and improving decision-making processes.
- Developing civil service systems and regulations, and developing human resources by focusing on competence and eligibility.
- Achieving intellectual development through the development of administrative and creative thinking.
- Harnessing e-government and its components to achieve sustainable development.
- Exploiting the principles and concepts of e-government and the opportunities provided by its projects and components.
- Promoting the principles of transparency and mutual accountability through open data.
- Achieving speed of accomplishment and time reduction by harnessing and developing technological tools in work.
- Achieving speed and time efficiency by leveraging technology tools in work processes and their development.
- Achieving the principle of electronic transformation from paper-based to electronic transactions, aiming to preserve the environment and reduce the consumption of natural resources.
- Preparing and developing future leaders in government organizations.
MOMRAH has adopted several measures in embracing the concept of sustainable development, including the following:
- Balancing needs and available resources.
- Engaging the community and activating their role through participation in opinions and suggestions.
- Developing detailed and comprehensive action plans, providing alternative solutions and precautionary measures, and setting achievable goals.
- Increasing public awareness about MOMRAH’s activities to ensure positive engagement from service beneficiaries and the community.
- Activating digital communication and enhancing the use of technology through electronic services that facilitate monitoring and quality control in response to community feedback.
Contributions of electronic services to achieving sustainable development goals include:
- Developing government services by implementing global best practices and focusing on promoting a culture of excellent service.
- Launching a program for reengineering and simplifying procedures within ministries and establishing a unified service window.
- Activating the e-government program while adopting a comprehensive approach to service delivery.
- Developing a strong centralized infrastructure to support the digital transformation of MOMRAH’S systems and services, and building a shared database for public sector employees.
In this regard, MOMRAH is committed to facilitating easy access to its services from anywhere and at any time, generating economic value through speedy responses to the needs of the private sector and individuals, saving time and effort for MOMRAH’s employees, and efficiently processing citizen transactions. MOMRAH has become one of the most important service sectors in the Kingdom, fully relying on electronic transaction systems in all its sectors. The Ministry has announced that all transactions conducted through it in all regions will be electronic, eliminating the need to visit any office for issuing visas or other purposes. Programs such as "Nitaqat" and "Hafiz" serve as the biggest evidence of the MOMRAH’s significant progress in the transition to electronic transactions, where all registration and follow-up procedures are automated.
The electronic services provided by MOMRAH and their impact on sustainable development:
MOMRAH has introduced several electronic services to provide high-quality paperless services. It has announced the internal electronic communication system, which aims to support MOMRAH’s employees through a package of electronic services. The main steps include the virtual office for employees, transforming the Ministry into a paperless entity, and activating electronic transactions to save effort and time. Additionally, there are new administrative communication systems, a human resources system, and electronic services for employees, followed by comprehensive communication. Furthermore, there is an electronic integration between the Ministry of Municipal Rural Affairs and Housing and other relevant government entities, including the Ministry of Interior (National Information Center), the Ministry of Commerce, the Ministry of Education, Public Pension Agency, and the General Organization for Social Insurance (GOSI).
In the field of shared services, MOMRAH has launched Government Resource Planning (GRP) systems, in addition to the Administrative Communications System, believing in the importance of moving towards a paperless government, which directly contributes to creating a positive impact on sustainable development.
The list of services includes the authentication service, which enables human resource departments in government entities to utilize authentication services through the portal.
Economic Dimension:
• Developing government services by applying best global practices in this field and focusing on promoting a culture of excellent service.
• Launching services to re-engineer and simplify procedures in ministries and establishing a unified service window for employees and beneficiaries.
• Activating the e-government program by adopting a comprehensive approach to service delivery aligned with Vision 2030.
• Reducing material costs by streamlining roles and minimizing paper usage.
• Enhancing the efficiency and effectiveness of government entities, improving service quality, and focusing on beneficiaries.
• Developing a strong centralized infrastructure to support the digital transformation of MOMRAH’s systems and services, and building a shared database for public sector employees.
Environmental Dimension:
• Reducing paper usage and preserving natural resources, which God has provided for the service of mankind, and the necessity of their continuous utilization.
Social Dimension:
• Continuing to enhance cooperation between government entities to maintain data quality.
• Achieving speed and efficiency by harnessing technology tools in work processes and developing their nature.
• Promoting the principles of transparency and mutual accountability through open data.
It is worth mentioning that Vision 2030, as a whole, achieves direct effects on sustainable development. Here is The Annual Report 2019.
