Issuing a Commercial License

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An electronic service available on the Balady platform that allows users to commence commercial activities by issuing a Commercial License, along with a Safety Permit issued by the General Directorate of Civil Defense for all commercial activities approved by the Ministry of Municipalities and Housing, without the need to visit the authority.

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Procedures
1. Enter the establishment record and specify the activity and area.
2. Select the location and fill in the details of the shop or mobile cart.
3. Pay the fees if the activity qualifies for an instant license, or submit the request to the municipality for non-instant activities.

Submit electronically only through Balady portal, Mobile

No data

Service Terms


1. Exterior Photo of the Shop – Clearly showing the shop’s signboard.

2. Lease Agreement, Ownership Deed, or Investment Contract – Issued by the municipality or other government entities.

3. Sanitation Contract (Optional, based on contract type and business activity).

4. Safety Equipment Invoice or Safety Report – Issued by the Civil Defense for instant approval activities.

5. Copy of the Building Permit

No data

Target Audience

Business

Time Required

10-1 days

Service delivery channels

Submit electronically only through Balady portal, Mobile

Service release date

20/08/2025

Product

Commercial licenses

Service Languages

English,Arabic

Service Fees

Service cost

SMS messages

Available

Payment methods

  • Mada
  • Mastercard
  • Payment method icon
  • Payment method icon (1)
  • Sadad

Download the user guide

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Customer service

Phone

199040

Working hours

8:00 AM - 10:00 PM All the week

Self-services

24/7 All the time

Response time

24 hours

You can learn about the available services, through which you can view the details of each service or proceed to start applying for the service.

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For more information, you can review Electronic Participation Statement and Participation Rules